Potaroma Automatic Cat Toys
$47.00
SALE ENDS IN
[3 in 1, Most Versatile Cat Toy Ever] – shooting feather from random holes, flying butterfly and balls in the track. The fluffy feather keeps hiding and popping out from random holes, unpredictable movement stimulates cats to swat and play. Lifelike butterfly that flaps around in the air like real easily prompts cats to pounce and bat. The balls which you can put in the track add extra fun when cats stick their claws into the track and bat the balls.
[Smartest Cat Toy] – The feather or butterfly runs for 5 mins and then stops if left alone, then on standby for 4 hours during which cats can re-activate it with a slightest touch. If left alone for over 4 hours, the electric cat toy auto shuts off and needs to be re-started by flicking the switch.
[Dual Power Supplies] - The amazing cat enrichment toy can run on 4 AA batteries (not included) or connected to power source at your convenience. Additional power supply option (plugged in to wall power or power bank) allows you to save the cost and hassle to replace batteries. You can use mobile phone adapter (≤5v) if you want to plug it in to wall power. Adapter is not included.
[Mental & Physical Stimulation] - The kitten toy makes minimal mechanical noises that it won’t scare away timid cats. The feather and butterfly stimulate cat’s hunting instinct, promote healthy exercise and keep cats on her paws. With just one toy, you can simply satisfy your cat’s mental and physical needs, stop cats getting bored when you are away or engaged.
[Tested for Safety] - Our pet toys are designed to meet stringent standards then tested against those standards because pet’s safety is our priority. The shell is made of PP resin, durable and safe for cats. And the feather and butterfly come with no sharp parts or edges, no harm for cats. One extra shooting feather refill is included in the package.
We want to ensure that you have a satisfactory shopping experience, and we understand that returns may sometimes be necessary. Please find below our return policy for your reference:
1. Return Period: We offer a 30-day return window from the date of delivery. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
2. Eligibility Criteria: To be eligible for a return, the item must meet the following criteria:
a. Unused and Undamaged: The item should be in unused and undamaged condition. It should not show any signs of wear, tear, or alteration.
b. Original Packaging: The item must be returned in its original packaging or similar protective packaging to prevent damage during transit.
c. Specific Product Eligibility: Certain products may have specific eligibility requirements due to their nature, such as hygiene products, perishable goods, or personalized items. For more information regarding the eligibility of specific products, please contact our customer support.
3. Return Process: If you wish to initiaate a return, kindly follow these steps:
a. Contact Customer Support: Within the 30-day return period, reach out to our customer support team via email or phone. Provide your order details and the reason for the return. Our support team will guide you through the process.
b. Approval and Instructions: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with the return.
c. Secure Packaging: Pack the item securely in its original packaging or similar protective packaging to ensure it remains undamaged during transit. Please make sure to include the RMA number on the package.
d. Shipping: You are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the item's safe return.
4. Inspection and Refund Process: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. If approved, we will initiate the refund process. Here are some important points to note:
a. Refund Method: The refund will be processed using the original payment method used for the purchase.
b. Refund Coverage: The refund will cover the cost of the returned item(s) but will exclude any shipping or handling charges.
c. Processing Time: Depending on your payment provider, it may take some time for the refund to reflect in your account.
5. Exchanges: If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the desired item. This will ensure a faster turnaround time for receiving the product you want.
6. Non-Returnable Items: Certain items are non-returnable, including but not limited to gift cards, downloadable software, and items marked as final sale or clearance. Please review the product description or contact our customer support for more information on non-returnable items.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement, a refund, or any other necessary solution.
We strive to provide excellent customer service and will do our best to accommodate your return requests within the specified guidelines. If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer support team.
We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:
Processing Time:
- Once your order is placed and payment is successfully processed, our team will begin the process of preparing your order. We work diligently to have your items ready for shipment within 24-48 hours.
Shipping Methods:
- To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers. The shipping method selected for your order will be determined by several factors, including the destination and the size/weight of the package.
- For most orders, we offer standard shipping.
Shipping Costs:
- We believe in fair and transparent shipping costs. For orders with a cart value below $50, a flat shipping fee of $4.99 will apply. However, if your cart value exceeds $50, you are eligible for free shipping.
Estimated Delivery Time:
- Our standard shipping typically takes 8-12 working days from the date of order processing for your package to reach its destination. Please bear in mind that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or any unforeseen circumstances.
Order Tracking:
- As soon as your order is shipped, we will provide you with a tracking number through email or your customer account. You can use this tracking number to monitor the progress of your shipment online. Kindly note that it may take up to 48 hours for the tracking information to be updated in the carrier's system.
Address Accuracy:
- To ensure successful delivery, we urge you to double-check and provide an accurate and complete shipping address during checkout. We will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Non-Delivery or Lost Packages:
- While it is a rare occurrence, if a package is not delivered within the estimated timeframe or is lost in transit, please do not hesitate to reach out to our customer support team. We will immediately initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the specific situation.
Should you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We deeply appreciate your patience and understanding as we work tirelessly to deliver your orders efficiently, all while providing the highest level of service.
-
No Compromises In Quality
-
100% Satisfaction Guarantee
-
Free Shipping For Life
